By integrating technology, business and design, we help our clients transform end-to-end shopper experiences. Whether creating human-centric, data-driven and tech-enabled experiences both in the online and offline world, driving engagement in the metaverse, or creating phygital innovations, we help connect with customers in new ways, driving hyper-personalized omnichannel experiences.
We help our clients with:
- Augmented experiences
- Omnichannel engagement
- New channel transformation
- Digital Sales
- Floor Sales enablement
- Autonomous supply chain planning
- Supply chain/ delivery real time visibility
Retail involves building strong customer engagement just as much as building strong supply chains. By leveraging behaviors and insights from adjacent industries, we utilize data and technology to unleash the power of loyalty, and expand it to monetize data to partners and other stakeholders.
We help our clients with:
- Intelligent loyalty
- Data monetization
- Digitally enabled innovation
Retail operations are quickly evolving towards autonomy and automation. We help companies transform and redefine each step of their day-to-day ops and strategy using cutting-edge technology, AI models, and analytics, from leveraging blockchain technology to ensure the traceability of products to warehouse automation, from planning to floor ops and delivery.
We help our clients with:
- Autonomous supply chain planning
- Supply chain/ delivery real time visibility
- Warehouse automation
- Sourcing traceability
The retailers at the vanguard of growth will be the ones who leverage data and AI technology to boost the impact of commercial decisions. From using real-time data to set dynamic pricing to utilizing digital and analytic tools to innovate next-gen merchandising, the future of retail is dynamic.
We help our clients with:
- Smart pricing, promo and mark-downs
- Next-gen merchandising
- Efficient marketing spent
- Intelligent loyalty
- Floor Sales enablement
We’re always working to identify and define new business models that drive alternative revenue streams for clients. The core offering of a retailer is only one part of an ecosystem that brings additional value. The path towards sustainable growth involves expanding mindsets, opening the aperture of what’s possible.
We help our clients with:
- Digitally enabled innovation
- Alternative business models
Remaining human-centric through the use of technology to gain a competitive edge in the industry
Explore some recent trends in the retail industry and show how a robust digital strategy presents opportunities for retailers to use technology to build a healthy and collaborative ecosystem.
Solutions for the retail industry are plentiful if you know where to innovate
Highly scalable solutions to respond to demanding peak periods and enable fast roll-out of new online stores.
Staying ahead of rising demand and upgrading customer experience across multiple brands.
A unique e-commerce platform to bridge the gap between brick-and-mortar and online stores
Salesforce Commerce Cloud created a customer-centric omnichannel solution to increase on-site product selection.
